Joe Dickey’s turkey of a tale illustrates the customer-first mindset of successful small businesses
Power outages don’t only happen Monday through Friday from 8 to 5. As any small business would attest, particularly in the service industry, sometimes the phone rings after hours. As we mark Small Business Saturday two days after Thanksgiving, it’s an ideal time to revisit an anecdote shared by “Joe” Dickey Electric founder, Joe Dickey,…